Terms and Conditions
Effective Date: [2024/09/04]
Welcome to lakheynepal.com. These Terms and Conditions govern your use of our website and the purchase of our clothing products with embroidery and printing services. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our site.
1. General Information
- Company Name: Lakhey
- Website: www.lakheynepal.com
- Contact Information: Lubhu, Lalitpur Nepal
2. Use of Our Website
- Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our website and make purchases.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
3. Products and Services
- Customization: We offer clothing with custom embroidery and printing. Please ensure that your design specifications and content are accurate before placing an order.
- Product Descriptions: We strive to accurately describe our products, including their colors, sizes, and materials. However, we cannot guarantee that your device’s display of colors will be accurate.
4. Ordering and Payment
- Order Process: To place an order, select your products and customization options, and complete the checkout process. You will receive an order confirmation via email.
- Payment: We accept various payment methods as listed on our website. All payments are processed securely through third-party payment processors. We do not store your esewa information.
- Order Cancellation: Orders may be canceled within 24 hours of placement. After this period, cancellations are not guaranteed and may incur additional charges.
5. Shipping and Delivery
- Shipping: We offer shipping options as detailed on our website. Shipping times are estimates and may vary based on your location and the availability of the products.
- Delivery Issues: We are not responsible for delays or issues caused by the shipping carrier. If you have concerns about your delivery, please contact the carrier directly.
6. Returns and Exchanges
- Return Policy: Custom products with embroidery or printing are generally non-returnable unless there is an error on our part. Please review your order carefully before submission.
- Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 7 days of receipt to request a return or exchange. We will provide instructions on how to return the item.
7. Intellectual Property
- Ownership: All content on our website, including text, images, and logos, is the property of [Your Company Name] and is protected by copyright, trademark, and other intellectual property laws.
- User-Generated Content: By submitting designs or other content to us, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display that content for the purpose of fulfilling your order.
8. Limitation of Liability
- Disclaimer: Our website and services are provided “as is” without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of the information on our website.
- Liability: To the maximum extent permitted by law, [Your Company Name] is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
9. Indemnification
You agree to indemnify and hold harmless Lakhey and its affiliates, directors, officers, employees, and agents from any claims, liabilities, losses, damages, and expenses arising out of your use of our website or your violation of these Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Nepal, without regard to its conflict of law principles.
11. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. We will post the updated terms on our website, and your continued use of the site constitutes acceptance of the revised terms.
12. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: admin@lakheynepal.com
- Phone: +977 9801068767
- Mailing Address: Lubhu 8 Mahalaxmi, Lalitpur Nepal
Thank you for choosing Lakhey. We look forward to serving you!